Vonage is a US-based international communications company with operations across the US, Israel, and EMEA & APAC regions. By providing unified communications, contact centers and programmable communications APIs, Vonage is making communications more flexible, intelligent, and personal, to help enterprises the world over, stay ahead.
HR Program Specialist
Sept 2018 – Present
When I first joined Vonage I acted as one of two project leads to implement a new applicant tracking system, Greenhouse (GH) which included: workflow design & configuration, content development, and assisting with GH data migration to our HR Information System, UltiPro. Additionally, I created communication strategies and training materials to educate teams on the new Greenhouse system and new processes.
I also manage a few programs at Vonage including our Education Assistance Reimbursement, Global Mobility & Relocation, and US Immigration cases. At any given stage in the various processes, I frequently coordinate and facilitate information sessions with employees and their managers. I've created reference guides and tools for them to easily follow along in the various processes. This is always helpful with those who are just beginning a new process or phase in their case. When it comes to Global Mobility & Immigration, I also participate in webinars and review news feeds in order to keep apprised of current trends and/or issues.
The thing I'm most passionate about at Vonage, hands down, would be continuous improvement via web design. Using Google Sites, I have created two internal facing websites and one external facing website that helps share valuable information with our employees and new hires. With my Lean Six Sigma yellow belt, I'm able to proactively identify, analyze and apply improvements for existing processes, while using my web design expertise to visually communicate the interactive enhancements. Creating RACI charts and process maps using LucidChart are crutial before any design elements happen. The end goal is to inform and and help influence decisions, and there is no better way to do so than through data and design.
Learn more about my system implementation and intranet sites for Vonage on the projects page.
Coworker Testimonials
Gil Osher | Sr. Director, Software Engineering
“Amazing work on the immigration site you created Alex! I don't know where to start but to say WOW!!!! I am so impressed with this - a real game changer!”
Carolyn Leigh | VP, Human Resources
“You've done an AMAZING job with greenhouse, managing onboarding, and immigration. Despite having such a full plate, you are quick to respond, helpful, and have such a positive attitude at all times. You have been so great to work with!”
Jen Smith | Sr. HR Business Partner
“Awesome job with all things managing this Greenhouse implementation!! Your hard work and dedication to this project has been much appreciated. You are awesome!”
Heather Davidson | Director, Global HRIS
Awards & Recognition
STANDING OVATION TEAM AWARD // Awarded on May 2019 by the Vonage Executive Team
Quarterly bonus awarded to 3 employees who have "gone above and beyond their day job and stood out among their peers; clearly delivering game changing results for the company". At the time of receiving, Vonage employed 1,000+ global employees.
KEY PERFORMER AWARD // Awarded on Dec 2018 by the Vonage Executive Team
Annual bonus awarded to the top 10% performers in the organization. At the time of receiving, Vonage employed 1,000+ global employees.
Comments are closed, but trackbacks and pingbacks are open.